Get to Know Jessica Shields

I maintain high standards of productivity in a remote environment. Energized by new ideas and seeing projects completed. Love to learn and experiment with new ideas and approaches. I have a passion for good books, long walks, and dogs. If you bring your dog in public, I will ask to meet them! 🐶

Leadership

Experienced leader in design thinking and project management. I am a participatory leader and prefer to provide guidance, and expectations, and allow contributors to manage their outcomes. My leadership highlights:

• Led UX design of eLearning products that increased learning outcomes by 23.5% in UI design course, 16.73% in Python course, and 9.2% in JavaScript course.
• Chartered efforts to standardize instructional practices and developed a repository of instructional resources that improved teamwork, productivity, and increased learner outcomes.
• Provided leadership for visual components of the 2012 National Vice Presidential Campaign (view my contributions).
• Led a campus-wide UX/UI redevelopment for Georgetown College, collaborating with 18 departments and over 120 web editors.

My approach to UX leadership.

Coachability & Performance

Receive feedback and regularly practice self-reflection and self-assessment. Recognize when changes are needed and adapt to drive stronger visual outcomes and excel in my role. Some examples:

• Outperformed peers month-over-month with key metrics 10%+ above team average.
• Recognized by leadership for outstanding outcomes and customer support, receiving 2 organizational awards and 3 team awards.
• Completed U. Penn Resilience program and developed skills to thrive in challenging environments.
• Completed Simpli5 training to improve leadership skills and team dynamics. My strengths: Create & Deliver

UX Design

Have a strong sense of empathy that enables me to focus on the needs of users and stakeholders. Ask guiding questions to clarify goals and understand the needs that drive interactions and how they connect to goals.

Excel at problem-solving and working through a collaborative process with an emphasis on individual analysis. Am a strong visual thinker and use organizational principles to anchor my leadership and design efforts.

The eLearning product design was a project to increase learning outcomes, completion rates, and remove barriers in the learning journey. Through interviews and audits, key challenges were identified and solutions were designed. Completion rates increased by 23.53% and learner satisfaction improved.

UI & Visual Design

My formal education in graphic design developed a solid foundation in color, typography, composition, and visual unity. My professional experience provides practical application to experiment with these skills and refine outcomes that deliver results to users. Enjoy exploring multiple creative solutions and iterative design.

The Third Century Campaign was a 5-year project that was designed. The client wanted a consistent look throughout the campaign and the ability to regularly add and update materials as projects changed. Flexibility was key. The solution was a luxurious portfolio binder (printed on linen with a clear foil stamping…so 😎) to present a series of printed pieces with a unifying two-color design. This prioritized the budget and allowed the presentation to be current, personalized, and consistent throughout the entire campaign.

Work History

Please view my resume and work history on LinkedIn.